Training and Skills Development

 


At the core of World Class Service is the desire to improve service skills, knowledge and abilities. To help achieve this and provide access to the widest possible community, we run open training courses, details of which will be posted on our homepage. All courses are non-residential, include workbooks and online support and are delivered in superior hotels. Prices are kept affordable and tailor made, to suit the needs of your business. Recent courses have included Service Leadership, Sales and Business Development and Managing Change.

We like to provide a solution for any situation, and work with a network of associates to share a wide range of skills to fit every requirement. Get in touch if you would like to discuss your organisation's training needs.

Take a look at our Affiliates page on ‘MOL’ for further details on professional open learning qualifications

What We Do > Training and Skills Development > WCS & Marketing Manchester Training Courses

 

Recent News

15/10/2019: Liverpool Hospitality Association returns for annual awards
Hotel Liverpool for its fourth annual Hospitality Awards and Charity Ball in October. This unique event celebrates the dedication of hardworking employees at all levels in the ...


09/10/2018: Liverpool Hospitality Association Awards and Charity Ball at Titanic Hotel
Liverpool Hospitality Association will be hosting their annual Hospitality Awards and Charity Ball at Liverpool’s Iconic Titanic Hotel on Friday 2nd November 2018. The event ...


06/02/2018: Showsec Scores High For World Class Service
  Showsec has earned some fantastic recognition for their customer-friendly approach, passing a World Class Service audit with their highest scores to date.   Rep ...


07/11/2017: Southport hotel boss recognised for work in the community
The general manager of a Southport hotel has been recognised for his work in the community. Enda Rylands, who runs the Ramada Plaza Hotel on the Promenade, was named Communit ...


02/11/2017: Young chef who fell in love with Liverpool scoops top award just months after moving here
When Helen Wickenden came to Liverpool to visit a friend in June she had no idea she would fall in love with the city, make a big career move and win a top award. At the 2017 ...


01/11/2017: Former Heston Blumenthal Employee And Titanic’s Chef De Partie Scoops At Hospitality Awards
LIVERPOOL’S BIGGEST AWARDS IN THE HOSPITALITY INDUSTRY, HELD AT THE STUNNING RUM WAREHOUSE AT THE CITY’S ICONIC TITANIC HOTEL, SAW 12 DIFFERENT WINNERS TAKING HOME SPECIAL GON ...